Add repair notes journal with running feed, visibility, and status tagging
New repair_note table for timestamped journal entries on tickets. Each note captures author, content, visibility (internal or customer-facing), and the ticket status at time of writing. Notes display as a running feed on the ticket detail page with newest first. Internal notes have a lock icon, customer-visible notes highlighted in blue. Supports add and delete with appropriate permission gating.
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@@ -127,6 +127,13 @@
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"when": 1774770000000,
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"tag": "0017_repair_in_transit_status",
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"breakpoints": true
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},
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{
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"idx": 18,
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"version": "7",
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"when": 1774780000000,
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"tag": "0018_repair_notes",
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"breakpoints": true
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}
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]
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}
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