New tickets start as 'new' (just created, not yet examined). In Transit
is now a branch status off New for school pickups and shipped instruments.
Intake means the instrument has been physically received and documented.
Status progress bar, labels, filters, and default status all updated.
Removed debug logging from file upload endpoint.
New repair_note table for timestamped journal entries on tickets. Each
note captures author, content, visibility (internal or customer-facing),
and the ticket status at time of writing. Notes display as a running
feed on the ticket detail page with newest first. Internal notes have
a lock icon, customer-visible notes highlighted in blue. Supports add
and delete with appropriate permission gating.
Status progress bar component with visual step indicator, in_transit
status for instruments being transported to shop. Ticket detail page
reworked with inline edit form, reopen for cancelled tickets, photos
grouped by repair phase (intake/in_progress/completed). Intake form
now supports building estimates with template picker and manual line
items that carry over to the ticket. Service template API client and
types added for template search in line item dialogs.
Full-stack implementation of instrument repair tracking: DB schema with
repair_ticket, repair_line_item, repair_batch, and repair_service_template
tables. Backend services and routes with pagination/search/sort. 20 API
tests covering CRUD, status workflow, line items, and batch operations.
Admin frontend with ticket list, detail with status progression, line item
management, batch list/detail with approval workflow, and new ticket form
with searchable account picker and intake photo uploads.
